Terms of service

TERMS OF SERVICE

Last updated: August 11, 2026

These Terms of Service (“Terms”) govern your access to and use of the Just Counseling Things website, store, marketplace, digital resources, subscriptions, and related services (collectively, the “Services”). “JCT,” “we,” “us,” and “our” mean Just Counseling Things. “You” means any visitor, customer, subscriber, seller, or other user of the Services.

By accessing the Services, creating an account, submitting a seller application, purchasing a product, or starting a subscription, you agree to these Terms and to the policies incorporated below. If you do not agree, do not use the Services.

1. ELIGIBILITY AND ACCOUNTS

You must be at least 18 years old and legally able to enter a binding contract to make purchases, subscribe, or sell through JCT. You are responsible for providing accurate information, maintaining the confidentiality of your login credentials, and all activity under your account. Notify us promptly at admin@justcounselingthings.com if you believe an account has been compromised.

We may refuse, suspend, or terminate an account or transaction when reasonably necessary to protect JCT, customers, sellers, intellectual-property owners, or the Services; investigate suspected fraud or violations; comply with law; or enforce these Terms.

2. STORE AND MARKETPLACE ROLE

JCT sells certain products and services directly and also provides a marketplace through which independent sellers may offer resources. The product page, checkout, receipt, seller information, and applicable fulfillment details identify the nature of an offering.

Independent sellers—not JCT—are responsible for the accuracy, legality, safety, quality, ownership, licensing, and professional appropriateness of their listings and materials. Sellers are independent businesses and are not employees, agents, partners, or professional representatives of JCT. JCT may moderate listings, process transactions, provide customer support, and enforce marketplace rules without becoming the author, publisher, licensor, or professional endorser of seller-created content.

Nothing in these Terms limits responsibilities that applicable law places directly on JCT.

3. ORDERS, PRICES, PAYMENT, AND TAXES

Prices, discounts, availability, and product details may change before an order is accepted. You authorize JCT and its payment providers to charge the payment method selected at checkout for the displayed amount, including applicable taxes, shipping charges, and recurring charges that were clearly disclosed before purchase.

An order confirmation acknowledges receipt of an order but does not require us to accept an order affected by fraud, material pricing error, inventory or fulfillment failure, legal restriction, or technical error. If we cancel an accepted paid order, we will issue the appropriate refund.

You are responsible for taxes imposed on your purchase except taxes JCT is legally required to collect or pay. Sellers are responsible for their own income, sales, use, and other tax obligations except to the extent a marketplace-facilitator law requires JCT or its provider to collect and remit tax.

4. DIGITAL PRODUCTS AND LICENSES

Unless a product page expressly states otherwise, purchase of a digital resource grants the purchaser a limited, nonexclusive, nontransferable, revocable license for the purchaser’s own personal or professional use. Copyright and all ownership rights remain with JCT or the applicable seller.

For professional use, a purchaser may use an authorized resource with the purchaser’s own clients, students, or supervisees and may provide only the copies reasonably necessary for that direct use when the resource is designed to be shared. A purchase does not permit you to:

• resell, sublicense, redistribute, upload, post publicly, or give away the resource or an editable copy;
• place it on a public website, shared repository, group drive, listserv, or file-sharing service;
• share one individual license among multiple professionals, locations, or organizations;
• remove copyright, trademark, attribution, or rights-management notices;
• use the resource to create a competing product or dataset; or
• use the resource for machine-learning or artificial-intelligence training without written permission.

An agency, group practice, school, clinic, or organization must purchase the number or type of licenses stated on the product page or obtain written permission. Brief displays or copies made during direct client services do not transfer ownership to a client.

Digital purchases may be accessible through Shopify, email, a download service, Google Drive, or another identified provider. You are responsible for saving permitted copies and maintaining compatible software. We do not guarantee that every third-party delivery platform or file format will remain available indefinitely.

5. FILING CABINET SUBSCRIPTION

The Filing Cabinet is a recurring subscription that provides eligible subscribers access to a designated Google Drive folder or other stated digital library. The price, billing interval, trial or promotional terms, and included access are disclosed before enrollment.

By starting the subscription, you expressly authorize recurring charges until cancellation. You may cancel using the method provided in your account or by contacting admin@justcounselingthings.com. Cancellation stops future renewal charges but does not ordinarily refund a charge already processed, except as required by law or stated in the Purchase Options Cancellation Policy.

If a payment fails or a subscription ends, JCT may allow a 35-day grace period before removing access. The grace period is intended to address payment or cancellation issues; it does not create an additional paid subscription term or guarantee continued access if there is fraud, misuse, a security concern, or a legal obligation to remove access. After the grace period, access to the shared Filing Cabinet folder may be removed.

Subscription access is for the individual subscriber only unless an organizational plan expressly says otherwise. Subscribers may not share the folder, access credentials, links, or library contents with others or copy the library wholesale to create a substitute archive. Permitted professional use of individual resources remains subject to Section 4 and any resource-specific license.

We may add, update, reorganize, or remove library materials. We will provide reasonable advance notice of a material price increase or material reduction in the core subscription service when practicable and as required by law. Continued subscription after the effective date of a properly disclosed change constitutes acceptance of the new recurring price or terms.

6. PHYSICAL PRODUCTS AND FULFILLMENT

Some physical merchandise is produced or fulfilled by Printify or other third-party manufacturing and shipping providers. Product appearance may vary slightly because of screen settings, printing processes, materials, and production batches. Estimated delivery dates are not guarantees.

Shipping, delivery, damaged-item, return, and refund matters are governed by the Shipping Policy and Return and Refund Policy. Nothing in those policies limits rights that cannot lawfully be waived.

7. RETURNS, REFUNDS, AND CANCELLATIONS

The Return and Refund Policy, Shipping Policy, and Purchase Options Cancellation Policy are incorporated into these Terms. Because digital products can be accessed or downloaded immediately, digital purchases are generally final once delivered or accessed unless the file is defective, materially different from its description, duplicated, unauthorized, or otherwise refundable under the posted policy or applicable law.

Contact admin@justcounselingthings.com promptly with the order number and relevant details. Filing a payment dispute without first contacting us does not expand your refund rights, although nothing here prevents you from exercising lawful cardholder rights.

8. PROFESSIONAL, CLINICAL, AND EDUCATIONAL DISCLAIMER

JCT provides educational and informational resources. JCT is not providing psychotherapy, counseling, medical care, legal advice, diagnosis, treatment, supervision, or individualized professional advice through the Services. Use of the Services does not create a counselor-client, therapist-client, supervisor-supervisee, attorney-client, fiduciary, or other professional relationship with JCT or a seller.

Resources are not a substitute for independent professional judgment, applicable ethical standards, informed consent, clinical assessment, consultation, supervision, or the laws and licensing rules governing your work. You are responsible for evaluating whether a resource is appropriate for a particular person, setting, profession, and jurisdiction.

Do not submit protected health information, client records, clinical notes, or information that identifies a client through product reviews, seller messages, support requests, uploads, or other general website features. JCT does not represent that ordinary store or marketplace features are HIPAA-compliant clinical communication or recordkeeping systems.

The Services are not an emergency or crisis service. In the United States, call or text 988 for the Suicide & Crisis Lifeline, call 911 for an emergency, or contact appropriate local emergency services.

9. CONTINUING EDUCATION AND PESI

Continuing-education programs linked or promoted by JCT are provided through PESI, an accredited continuing-education provider. PESI—not JCT—administers the program, awards credit, supplies completion documentation, and states the applicable approvals, professions, jurisdictions, credit hours, and completion requirements for each offering.

Acceptance varies by licensing board, profession, and jurisdiction. You are responsible for reviewing the specific PESI offering and confirming acceptance with your own licensing or credentialing authority before registering or relying on credit.

10. SELLER TERMS

A seller must own or possess all rights needed to list, market, license, and deliver each submitted product. A seller may not upload material that infringes copyright, trademark, privacy, publicity, contract, confidentiality, or other rights; contains protected client information; makes unlawful, deceptive, or unsupported claims; or violates professional or licensing requirements.

Seller commissions, fees, payout timing, minimum thresholds, reserves, tax documentation, promotional terms, and other commercial details shown in the seller portal, seller application, or a separate seller agreement are incorporated into these Terms. If a seller-specific written agreement conflicts with these general Terms on a seller issue, the seller-specific agreement controls.

Sellers authorize JCT and its providers to display, reproduce, format, market, deliver, and otherwise use submitted listing materials as reasonably necessary to operate and promote the marketplace. This operational license ends after removal of the listing, subject to completing prior sales, customer access, backups, legal retention, and reasonable winding down.

Sellers are responsible for customer-facing claims and must reasonably assist with support, infringement questions, refunds, disputes, and legal compliance. JCT may remove or suspend listings, delay or offset payouts, or retain reasonable reserves when needed for refunds, chargebacks, suspected infringement, fraud, legal obligations, or violation investigations. JCT will not withhold undisputed funds longer than reasonably necessary.

11. REVIEWS, COMMENTS, AND USER CONTENT

If you submit a review, comment, image, listing, or other content, you represent that you have the right to submit it and that it is accurate, lawful, and does not disclose confidential or client-identifying information. You grant JCT a worldwide, nonexclusive, royalty-free license to host, reproduce, display, format, and distribute that content for operating and promoting the Services. This license does not transfer ownership.

We may moderate or remove content, but we do not undertake to monitor everything submitted by users.

12. COPYRIGHT AND DMCA

JCT respects intellectual-property rights. Copyright complaints must be sent to our designated DMCA agent: Copyright Department, Just Counseling Things LLC, 1706 Highway 63, Clinton, LA 70722, United States; phone (225) 277-4973; email admin@justcounselingthings.com. U.S. Copyright Office registration number: DMCA-1077978. A notice must identify the protected work and challenged material; provide the complaining party’s contact information; include a good-faith statement that the use is not authorized; include a statement under penalty of perjury that the notice is accurate and the sender is authorized to act; and include a physical or electronic signature.

JCT processes valid notices and counter-notices under the Digital Millennium Copyright Act, may remove or restore material as legally appropriate, notifies affected sellers when required, and maintains a policy of terminating repeat infringers in appropriate circumstances.

Knowingly making material misrepresentations in an infringement notice or counter-notice may create liability. This process is not legal advice.

13. TRADEMARKS

The JCT name, logos, trade dress, and other brand identifiers are owned by JCT or their respective owners. No use of the Services grants a trademark license. You may not imply sponsorship, endorsement, partnership, or affiliation without written permission.

14. THIRD-PARTY SERVICES, LINKS, AND AFFILIATE DISCLOSURE

The Services depend on or link to third parties, including Shopify, payment processors, Webkul, Google, Printify, subscription tools, social platforms, and PESI. Their separate terms and privacy practices may apply. JCT is not responsible for an independent third party’s content, availability, security, or acts, except to the extent applicable law provides otherwise.

Some recommendation links are affiliate links. JCT may earn a commission from a qualifying purchase without increasing your price. As an Amazon Associate, Just Counseling Things earns from qualifying purchases. Affiliate relationships do not change our commitment to identify sponsored or affiliate content clearly and conspicuously.

15. PRIVACY AND ACCESSIBILITY

Our Privacy Policy explains how personal information is collected, used, and disclosed and is incorporated into these Terms. Our Legal Notice includes additional privacy, professional-use, copyright, affiliate, and accessibility information.

We aim to make the Services accessible. If you encounter a barrier or need information in an alternative format, email admin@justcounselingthings.com and describe the page, feature, and assistance needed.

16. ACCEPTABLE USE

You may not use the Services to violate law or another person’s rights; introduce malware; scrape or access the Services through unreasonable automated means; bypass security or access controls; interfere with operation; impersonate another person; collect personal information without authorization; manipulate reviews; commit fraud; or use purchased materials beyond their license.

Reasonable use of ordinary search engines, accessibility tools, browsers, and integrations authorized by JCT is permitted.

17. SERVICE CHANGES AND AVAILABILITY

We may maintain, modify, suspend, or discontinue features. We do not promise uninterrupted or error-free operation. When a change materially affects a paid subscription, purchased access, or a seller’s accrued rights, we will honor applicable law and the relevant posted policy and provide reasonable notice or an appropriate remedy when required.

18. DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” JCT DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. JCT DOES NOT WARRANT THAT A RESOURCE WILL PRODUCE A PARTICULAR CLINICAL, EDUCATIONAL, BUSINESS, LICENSING, OR FINANCIAL RESULT.

These disclaimers do not exclude express written warranties or consumer rights that cannot legally be excluded.

19. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JCT AND ITS OWNERS, EMPLOYEES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION ARISING FROM THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JCT’S TOTAL LIABILITY ARISING FROM A CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID JCT FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT OR (B) ONE HUNDRED U.S. DOLLARS.

These limitations do not apply to fraud, willful misconduct, gross negligence where it cannot be limited, personal injury caused by legally actionable conduct, infringement by JCT, or any liability that applicable law does not permit us to limit.

20. INDEMNIFICATION

To the extent permitted by law, you will defend, indemnify, and hold JCT harmless from third-party claims, damages, and reasonable costs arising from your unlawful use of the Services, breach of these Terms, infringement of another person’s rights, or content you submit.

A seller will also defend and indemnify JCT against third-party claims arising from the seller’s listings, products, professional claims, taxes, or failure to possess required rights. JCT will provide reasonable notice and cooperation and will not settle a covered claim in a manner that admits your wrongdoing or imposes a nonmonetary obligation on you without consent. This section does not require a consumer to indemnify JCT for JCT’s own negligence or unlawful conduct.

21. GOVERNING LAW AND INFORMAL RESOLUTION

These Terms are governed by the laws of Louisiana, without regard to conflict-of-law rules, except that the Federal Arbitration Act governs the interpretation and enforcement of the arbitration provision below.

Before filing a formal claim, you and JCT agree to send a written description of the dispute and requested resolution to the other party and allow 30 days for a good-faith attempt to resolve it. Notices to JCT must be sent to admin@justcounselingthings.com with “Legal Dispute Notice” in the subject line. This requirement does not prevent either party from seeking urgent temporary relief or taking action necessary to preserve a limitations period.

22. BINDING INDIVIDUAL ARBITRATION AND CLASS-ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. EXCEPT FOR THE EXCEPTIONS BELOW, DISPUTES ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION, NOT A JURY TRIAL.

After the informal-resolution period, either party may initiate arbitration administered by the American Arbitration Association (“AAA”) under the rules applicable to the dispute, including its Consumer Arbitration Rules when applicable. The arbitration may take place remotely, by documents, or in East Feliciana Parish, Louisiana, as the applicable rules and arbitrator permit. JCT will not require a consumer to pay filing or administrative fees exceeding the amount the consumer would pay to file the claim in a Louisiana state court, unless the arbitrator determines the claim was frivolous or brought for an improper purpose.

The arbitrator may award the same individual remedies a court could award and must apply these Terms and applicable law. Judgment on the award may be entered in any court with jurisdiction.

Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary or preliminary injunctive relief in court to preserve rights pending arbitration. Claims concerning ownership or infringement of intellectual property may be brought in court.

YOU AND JCT AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not combine claims of different people without all parties’ written consent.

You may opt out of this arbitration provision by emailing admin@justcounselingthings.com within 30 days after you first accept these Terms. The message must identify your account email, state that you opt out of arbitration, and be sent by you. Opting out does not affect the remaining Terms.

If the class-action waiver is finally determined unenforceable for a particular claim or remedy, that claim or remedy will proceed in a court of competent jurisdiction and the remainder will be arbitrated. If arbitration is unavailable or inapplicable, exclusive venue will lie in the state or federal courts with jurisdiction over East Feliciana Parish, Louisiana, except where consumer law requires another forum.

23. CHANGES TO THESE TERMS

We may update these Terms prospectively. The “Last updated” date will identify the latest version. For a material change affecting an existing subscription, seller relationship, dispute procedure, or previously purchased access, we will provide reasonable notice through the website, account, or email when required. Changes do not retroactively reduce accrued rights or alter a dispute of which JCT had actual notice before the change.

Continued use after an update becomes effective constitutes acceptance when permitted by law. If you do not agree, stop using the Services and cancel any subscription before the next renewal.

24. TERMINATION

You may stop using the Services at any time. We may suspend or terminate access for material breach, unlawful conduct, infringement, fraud, security risk, nonpayment, or conduct that threatens users or the Services. When reasonably possible, we will give notice and an opportunity to cure.

Sections concerning ownership, licenses already granted, payment obligations, disclaimers, liability, indemnity, disputes, and other provisions that by their nature should survive will remain effective after termination.

25. GENERAL TERMS

These Terms and the incorporated policies constitute the agreement concerning the Services, except for a separate written agreement that expressly controls a particular relationship. If a provision is unenforceable, it will be modified only to the minimum extent necessary, and the remaining provisions will remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; JCT may assign them as part of a merger, reorganization, sale, or transfer of the relevant business, subject to applicable law.

Headings are for convenience. “Including” means “including without limitation.” Electronic notices and records satisfy writing requirements to the extent permitted by law.

26. INCORPORATED POLICIES AND CONTACT

The following current policies are incorporated into these Terms:

• Return and Refund Policy: /policies/refund-policy
• Privacy Policy: /policies/privacy-policy
• Shipping Policy: /policies/shipping-policy
• Purchase Options Cancellation Policy: /policies/subscription-policy
• Legal Notice: /policies/legal-notice

Questions, support requests, legal notices, accessibility requests, and copyright complaints may be sent to:

Just Counseling Things
Email: admin@justcounselingthings.com
Website: https://www.justcounselingthings.com

For a formal legal notice, include your full name, contact information, the relevant order or account information, a description of the matter, and the relief requested.